Privacy Policy

1. Overview

Ignite Phyzio & Sports Performance ("we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy ("Privacy Policy"). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://ignitephyzio.com or otherwise use our platform (the "Platform").

Please read this Privacy Policy carefully to understand our practices regarding your Personal Information. By accessing or using the Platform, you agree and consent to this Privacy Policy.

We may update this Privacy Policy from time to time, and any changes will be effective upon posting the revised Privacy Policy on the Platform. Your continued use of the Platform after the posting of any revised Privacy Policy constitutes your acceptance of such changes, so please review it periodically.

2. Types of Information We Collect and How We Collect Information

We collect two types of information from you when you use the Platform: Personal Information and Non-Personal Information (collectively referred to as "Information").

"Personal Information" refers to data that can be used to identify you personally, such as your name, email address, contact information, and any other information that you voluntarily provide to us.

"Non-Personal Information" means data that is about you but does not identify you specifically. This may include aggregated or anonymized information that does not enable identification.

We collect Information in the following ways:

2.1 Information You Provide to Us

We collect Personal Information directly from you when you provide it to us. For example, when you create an account, make a purchase, subscribe to our newsletter, or contact us, we may collect your name, contact information, billing and shipping details, and other information necessary to fulfill your request.

2.2 Information We Collect Automatically

We automatically collect certain information as you navigate through the Platform or use our services. This may include usage data, IP addresses, cookies, and similar technologies. Please refer to our separate Cookies Policy for more information on how we use cookies and similar technologies.

2.3 Information We Collect from Third Parties

We may obtain information from third parties, such as our partners, vendors, or service providers. This may include information from advertising and marketing companies, data set and information vendors, social media platforms, research partners, or other sources. We ensure that the information we receive from these third parties is collected with your consent or in accordance with applicable laws.

3. How We Use Your Personal Information

We use the Personal Information we collect for the following purposes:

3.1 Providing and Improving the Platform

We use Personal Information to provide, personalize, and improve the Platform and our services. This includes fulfilling your requests, communicating with you, analyzing usage patterns, and enhancing the functionality and features of the Platform.

3.2 Customer Support and Communication

We use Personal Information to provide customer support, respond to inquiries, and communicate with you about your account, orders, or any other questions or concerns you may have. We may also send you promotional materials or newsletters in accordance with your communication preferences.

3.3 Business Operations

We use Personal Information for our business operations, such as accounting, billing, auditing, and other internal functions. This may also include preventing fraud or illegal activities, protecting our legal rights, and fulfilling contractual obligations.

3.4 Marketing and Advertising

We may use Personal Information, combined with information about your interactions with the Platform, to provide you with personalized content, advertisements, and marketing materials. This may include sending you targeted offers, promotions, or information about our products and services that may be of interest to you. You can choose to opt-out of receiving marketing communications from us as described in the "Your Choices and Rights" section below.

3.5 Compliance with Legal Obligations

We may use and disclose your Personal Information to comply with applicable laws, regulations, legal processes, or governmental requests. This includes cooperating with law enforcement authorities or enforcing our rights and policies.

4. How We Protect Your Information

We take reasonable measures to protect the security of your Personal Information and prevent unauthorized access, use, or disclosure. We implement administrative, technical, and organizational safeguards to maintain the confidentiality and integrity of your information. However, please note that no security measure is 100% foolproof, and we cannot guarantee the absolute security of your information.

5. Information Sharing

We may share your Personal Information in the following circumstances:

5.1 Service Providers and Business Partners

We may disclose Personal Information to our trusted service providers and business partners who assist us in delivering the Platform and providing related services. These third parties are authorized to use your Personal Information only for the purposes specified by us and in compliance with this Privacy Policy.

5.2 Legal Requirements

We may disclose your Personal Information if required to do so by law, legal process, or governmental request. This includes responding to court orders, subpoenas, or other legal or regulatory obligations.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your Personal Information may be transferred as part of the transaction. We will notify you via email or a prominent notice on the Platform of any change in ownership or use of your Personal Information.

5.4 Your Consent

We may share your Personal Information with third parties if we have obtained your consent to do so.

6. Your Choices and Rights

6.1 Access, Correction, and Deletion of Personal Information

You have the right to access, correct, or delete the Personal Information we hold about you. You can update your account information or make a request by [describe the process for submitting requests, such as providing an email address or using an online form]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

6.2 Marketing Communications

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us using the contact information provided in the "How to Contact Us" section below. Please note that even if you opt-out of marketing communications, we may still send you transactional or service-related messages, such as updates about your account or our ongoing business relationship.

6.3 Do Not Track Signals

We do not currently respond to "Do Not Track" signals sent by your browser, as there is no standard interpretation or mechanism for recognizing Do Not Track signals. We may revise our practices if and when a standard is established.

7. Children's Privacy

The Platform is not intended for use by individuals under the age of [insert applicable age]. We do not knowingly collect Personal Information from children under the age of [insert applicable age]. If you believe we have collected Personal Information from a child under [insert applicable age], please contact us using the contact information provided below, and we will take steps to delete the information as required by applicable laws.

8. California Privacy Rights

This section is addressed to California residents only and provides information about your rights under the California Consumer Privacy Act (CCPA) and how we process California residents' Personal Information in compliance with the CCPA.

Subject to certain exceptions, the CCPA grants California residents the following rights:

a) Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

The categories of Personal Information we have collected about you.The categories of sources from which we collected the Personal Information.The business or commercial purpose for collecting or selling the Personal Information.The categories of third parties with whom we share the Personal Information.The specific pieces of Personal Information we have collected about you.

b) Right to Delete: You have the right to request the deletion of your Personal Information collected or maintained by us, subject to certain exceptions.

c) Right to Opt-Out: You have the right to opt-out of the sale of your Personal Information if applicable.

d) Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

- Deny you goods or services.

- Charge you different prices or rates for goods or services, including through granting discounts or other benefits or imposing penalties.

- Provide you a different level or quality of goods or services.

- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

To exercise any of these rights, please contact us using the contact information provided in the "How to Contact Us" section below. We may require additional information from you to verify your identity and ensure the security of your Personal Information.

Please note that any requests under the CCPA are subject to our verification of your identity and our legal obligations. We will respond to your request within the timeframes required by law.

9. International Data Transfers

If you are accessing the Platform from outside [insert country], please be aware that your information may be transferred to, stored, and processed in [insert country or countries] where your information may be transferred to, stored, and processed in [insert country or countries] where our servers or service providers are located. By using the Platform, you consent to the transfer of your information to these countries, which may have data protection laws that differ from those in your jurisdiction.

10. Retention of Personal Information

We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

11. Third-Party Websites and Services

The Platform may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to such third-party websites or services. We encourage you to review the privacy policies of these third parties before providing any Personal Information or using their services.

12. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on the Platform, and the revised effective date will be indicated at the top of the Privacy Policy. We encourage you to review the Privacy Policy periodically for any updates.

13. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Ignite Phyzio & Sports Performance

811 East Lambert Road

La Habra, CA 90631
Phone: 714-335-3182

Fax: 714-872-8451

Email: ignitephyzio@gmail.com